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California Office of the Patient Advocate
“Dr. Simon was very thorough in answering all of my questions. I am fortunate to be able to meet a doctor who loves his job. He is the most relaxed doctor I've met. He makes time to answer all of my questions and I don't feel rushed. I can tell that Dr. Simon truly cares for his patients. He has excellent manners, too!”
“I received the highest quality of care from Jessica Alvarez and Brian White during my referral process. This was a sensitive appointment and they both showed me compassion and great customer service. They both went above and beyond. Thank you!”
“I had my first MRI. I was ignorant to the difference between my prior CT scans and an MRI scan. I was very nervous of the tight space and Teresa Childers was assigned to my MRI. I expressed my angst and my ignorance of the situation with her. Teresa was very calming and patient with me and took the time to explain the process to me with a suggestion of how to proceed in a way that helped calm me. I know this may seem insignificant to whoever is reading this, but I would not take the time to write this if it wasn’t significant to me. I was alone and felt overwhelmed and fear of anxiety. I want to express my appreciation to Teresa for her professionalism and caring bedside manner.”
“If it weren't for Dr. Wilmanns and the whole internal medicine staff at Sansum Clinic, I wouldn't be here. She takes the time to listen, she's always very responsive, and she's one of my favorite people. She cares, and it really shows. I've never had a poor experience. She listens, that's what's important.”
“Sansum rocks. Great docs and staff, friendly, very accessible and highest quality care. I've been scolded at, ignored, treated like a hypochondriac, and gotten terrible care elsewhere. Never, ever had a problem at any of the Sansum clinics! I had a really serious problem 2 months ago. Got in to see 4 specialists and traded emails with another all within just a few days! Special kudos to Drs Berger, Young, and Fante! First class and great attitudes.”